Location: Edmonton
Duration: 1 year
The main role is to assist in the everyday maintenance of a Lotus Notes environment within existing procedures and guidelines to meet client business requirements. This includes object creation and maintenance, maintenance of user access to network resources, file permissions and security, reporting, development and modifying of administrative guidelines and processes, etc. It also includes administration of resources such as mailboxes, distribution groups, and related services. The prospective candidate must also be familiar with working in a formal IT project environment. Ability to learn and support custom or specialized software is required.
NOTE: Some stand-by support for evenings and weekends may be required.
Deliverables
Deliverables may include some or all of the following, in accordance with service level agreements:
• Adhere to existing established policies, procedures, standards, guidelines and practices
• User account (ID) creations, maintenance and deletions for access to network resources.
• Maintenance of Lotus email resources such as mailboxes, distribution groups, Global Address List updates and related services.
• Implement and maintain user security and folder permissions. Provide adhoc reporting of same.
• Manage security group membership to provide access to files and folders for network applications and shared data.
• Large scale file and folder moves, restructuring and permission setting (over 1 GB).
• Some project work as required.
• Development and modification of domain and Lotus administration documentation, processes and guidelines.
• Assist in directory clean up as necessary.
• Planning for software and hardware upgrades
• Install and maintain operating systems and associated infrastructure software
• Troubleshooting problems reported with hardware and software installations
• Perform problem diagnosis, troubleshooting and resolution
• Capacity and disaster recovery planning
Please forward updated resume with best contact details to resume.TakeThisOut@risingsoft.com
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