Project Management Support

Location: Victoria, BC
Duration: 18 months
Client is seeking to immediately engage project management support
with a focus on program design, development and implementation. The
ideal project manager
will have experience supporting businesses that have a strong service
delivery focus. This contract is not IT focused
Project Description:
The selected contractor will work with the Client Services business
leads and senior
management, and other assigned internal and contracted resources to
provide project
strategic planning, analytical and delivery support to the corporation
on the following
projects:

Client Services Big Picture Implementation Project: The Client
Services Division's front
line human resource requirements are evolving to meet growing and
changing client service
requirements. This project will see the development and implementation
of a strategic
short term training strategy to support staff in their transition and
a long term employee
development framework. Communications and Change Management activities
will be important
to the success of this initiative

Employer Reporting Project: Employers use a number of tools, to submit
employee salary and
service information on a regular basis. There is a need to upgrade and
improve the method used to support employers in providing information
in a more user friendly web-based format. Support is required in terms
of developing timelines, cost-benefit analysis, business requirements,
and acting as a liaison with the
employers through surveys and focus testing. The business Project
Manager is not responsible for the technological solution.

Nature of the Work
The contractor will provide hands-on services in the following areas:

1. Develop and monitor project work plans and schedules
a. Co-ordinate activities and resourcing to achieve project
deliverables and timelines
b. Manage the delivery and implementation of project deliverables
c. Assess and offset risks of implementing changes defined by the
projects
d. Report to business leads on status, issues, and issues resolution
e. Liaise with other corporate branches to ensure the design,
development and implementation of related business

2. Facilitate Workshops and one-on-one interviews:
a. With business representatives and client users to clarify, define
and document the business requirements

3. Prepare, and develop project specific documentation, including:
a. Project management documentation (i.e. Project Statement, Work
Plans, Change Requests, Issue Papers, Lessons Learned, Post-
Implementation Report)
b. Flow charts and process documents for new process development or
modifications to existing technologies
c. Implementation and training plans for the new business process and/
or enhancements, including any decommission of processes being
replaced Bi-weekly and ad-hoc Status Reports
Please forward your updated resume with rate and contact details to
hr.RemoveThis@risingsoft.com