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Job Title: Officer II Client Svc GSS
Job Location: PA: Pittsburgh
Pay Rate: Open
Job Length: full time
Start Date: 2008-02-10
Company Name: The Bank of New York Mellon
Contact: Recruiter
Phone: email only please
Fax: email only please
Description: Services as the primary day-to-day contact and pint of escalation for daily servicing issues between GSS and institutional clients for ensuring the attainment of all service requirements in accordance with agreed upon service standards, the trust instrument and Mellon policies and procedures. Act as the client advocate and coordinator with all GSS functional departments and related Mellon entities that deliver services to each of the incumbents assigned clients while also balancing the interests and requirements of Mellon GSS. Support the identification and cultivation of expanded business potential with existing clients through regular client interaction/visits and assist the GSS Relationship Management organization in responding to new business opportunities. Responsible for direction and coordination of all standard and ad hoc client events related to the ongoing services provided by GSS and the involvement of other Mellon entities, where appropriate. Partner with GSS Relationship Management in the establishment and execution of client account plans and participate in client meetings where appropriate. This position has significant client contact as well as Legal/Compliance and Risk Management responsibilities. This position is responsible for executing best practices with in the Client Service organization.Bachelors Degree required or commensurate business experience. Minimum 6-8 years experience in institutional trust and custody business, preferably with operational experience and/or experience in a role requiring require client interaction. Ability to communicate effectively, both verbally and in written form, at a level consistent with delivering client presentations, engaging in negotiations, and problem solving both internal and external. Demonstrate a strong customer focus and customer orientation and a track record of personal performance that is consistent with Mellon shared values. Awareness and knowledge of Mellons business and products. Knowledge of the investment management process and related products. Knowledge of trust, tax, plan administration and ERISA or business segment regulations for qualified and non-qualified plans/trusts accounts and their relation to the services and responsibilities of Mellon. If you are interested in applying for this position, please
visithttps://careers.mellon.com/and search for Job ID 72542.
Please refer to Job code bnymellon-72542 when responding to this ad.
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http://www.jobcircle.com/classifieds/1129000.html?source=ng to apply online.
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