BPO Advisor Position Available

Please feel free to refer this position to people you know who may be
a good fit. Referrals appreciated.

CONTACT:

If you are interested in this position please send your resume in
word format along with a brief paragraph highlighting recent
accomplishments, salary requirements and future career goals to:

tonia.mcmahon.TakeThisOut@coworxstaffing.com

All resumes will be kept confidential.

BPO Advisor

CoWorx Staffing is seeking an experienced BPO Advisor to work for our
client,
located in Dallas, TX (75204). This role does not require relocation
since this is a
virtual position with travel. Salary is $75,000 to $200,000 based on
experience. In this Full Time, Management position you will be
responsible for:

The Senior BPO Advisor holds significant roles in client-facing
engagements, and will be required to communicate professionally on
all levels of client, team and provider contact. Key responsibilities
will involve managing business process outsourcing and shared
services projects using project management skills, project planning
and mapping, facilitating meetings, managing teams and ensuring
timely completion of all engagements. The successful advisor will
interface with C-level executives from Fortune 500 and Global 2,000
companies in multiple verticals that include: Finance Services, High-
Tech, Retail, Healthcare, Telecommunication, Transportation, Energy &
Utilities, Consumer Products and Manufacturing.

The Senior BPO advisor will be responsible for:

.. Managing day-to-day teams, leading project management
strategies and consulting operations to ensure project progress,
customer satisfaction, staff productivity, project profitability with
continued growth of the scale and scope of the professional services
operation.
..
.. Utilizing broad BPO business knowledge while demonstrating to
clients, specific understanding of outsourcing/offshoring strategies
throughout the complete outsourcing & offshoring lifecycle.

.. Developing strong quantitative and analytical documents, and
implementing innovative business analysis to support the creation of
proposals to clients, and presenting sound business conclusions
gathered from research and analysis to produce thought leadership
white papers, presentations and speaking appearances.

.. Negotiating substantial contractual relationships on behalf
of the client and managing the entire RFP process involving due
diligence, provider relationships and contract-negotiations.

.. Supporting practice development and intellectual property
development efforts, with the ability to analyze performance metrics,
risk and control using strong analytical and creative problem solving
capabilities.

.. Managing outsourcing/offshoring and shared services
engagements, leveraging staff appropriately and supporting activities
to maintain successful client relationships. Contributing to sales
identification of engagements and facilitating up-sell opportunities
on existing engagements.

.. Leading and/or assisting in business process outsourcing and
shared services engagement business development while providing
service delivery expertise to support the client transfer of BPO
processes over multiple functions such as, Finance & Accounting and
Procurement.

REQUIREMENTS:
The Senior BPO Advisor will have substantial experience in managing
Business Process Outsourcing, Offshoring, and Shared Services
strategies with strong knowledge in back office functions such as
Finance & Accounting, Consulting Services Procurement and CRM.

The successful advisor will possess the following requirements:

.. Over 3 years of consulting experience from a major
outsourcing service provider or consulting firm such as Accenture,
BearingPoint, KPMG, Arthur Andersen, IBM Global Services, EDS, ACS,
CSC, HP, CapGemini, Ernst & Young, Deloitte, Booz Allen, Perot
Systems, Convergys, ADP, Mercer, Bain, McKinsey, or Boston Cosulting
Group, with a complete knowledge of finance transformation and the
outsourcing lifecycle.

.. A minimum of 4 years professional BPO or Shared Services
experience evaluating, delivering and managing complex
outsourcing ,offshoring, or shared services environments, with at
least one large-scale global experience leading a fully integrated
outsourced project.

.. Experience leading and managing complex transitions covering
multi-process functions across wide geographical location.

.. The ability to assist in the selling process as a finance or
procurement Subject Matter Expert and address client expectations
through proposals that involve detailed project scope, deliverable
design and work-plans.

.. Previous experience working on BPO pursuits with knowledge of
the outsourcing service market and outsourcing services such as F&A,
and Shared Services conversion to outsourcing.

.. Experience running a large RFP and RFI process with the
ability to coordinate multiple groups and facilitate communication
between client, vendor, peers and coworkers.

.. Experienced in SLA's, including contract definition, SOW,
vendor management and contract negotiations, ongoing monitoring,
financial structuring and termination considerations.

.. The ability to develop executive reports, presentations and
proposal writing using MS Project, Visio, and PowerPoint including
Excel spreadsheets; overall excellent organization and oral/written
communication skills, with strong knowledge on Program Management
Certification (PMBOK/PMI standards) and Six Sigma quality
certifications.

.. The ability to travel Monday - Friday on a weekly basis.

.. Undergradudate or graduate degrees in Business
Administration, Finance, or Accounting are preferred.

COMPENSATION & BENEFITS:

This role offers a highly competitive compensation package with
benefits, including performance-based incentive compensation,
medical, dental, vision, 401k with company match, life and disability
insurance. This role does not require relocation since this is a
virtual position with travel.